We Blog CRM

Frontpages Web Hosting Network has added Microsof Dynamics CRM 4.0 to its roster of hosted offerings. The company is a recent Microsoft Gold Partner and is latest offering will give customers an integrated on-demand CRM solution. The pricing is $99 for small business solutions, $495 per month for corporate and $4,595 per month for enterprise offerings.

Frontpage specializes in offering Microsoft-developed products such as SharePoint, Exchange, Project, PerformancePoint, Office Communications Server and SQL, along with dedicated server hosting.

The Annual State of the Market report released by the Aberdeen Group has placed Salesforce.com as one of the top vendors. The report evaluates a 100 organizations and ranks them for providing value to the business community. The rankings were arrived at based on information provided by more than 5000 business decision makers.

Salesforce.com has been ranked number eight and it joins Cisco, Dell, EMC, HP, IBM Microsoft, Oracle, SAP and Sun Microsystems at the top of the list. Salesforce.com has been around for a decade and can rightfully lay claim to being the torchbearer of the SaaS brigade. Marc Benioff, ex-Oracle, started Salesforce.com in 1999.

A May 2008 report released by Forrester offers insight into the best possible ways for getting the best out of your SaaS CRM. SaaS CRM, as we all know by now, has made the leap from being in the fringes to becoming a mainstream player. Forrester choses to reiterate the fact for us and bases its statement on research that yields encouraging figures for SaaS. Adoption for SaaS CRM is growing at double digit rates.

Best practice recommendations include -

1. Having the right business case that considers more than just the cost.
2. Involve IT to negotiate the right contract.
3. Learn about hidden costs.
4. Implement the right deployment procedures.
5. Implement data security best practices.