Business ByDesign in Rough Waters
SAP’s ambitious Business ByDesign venture has run into another roadblock. The ERP and CRM suite touted by SAP to be the mother of all SaaS offerings has been pushed back by SAP by another six months so that the company can pay more attention to issues such as reining in the TCO and developing a proper user interface. The delay was too good a chance for SaaS leader Salesforce.com to let go and Steve Russel was quoted as saying that the rate at which Business ByDesign was progressing, it would always remain the “future” of SAP. SAP reiterated its commitment towards SaaS and denied cutting back on investments in the on-demand field.
Although SAP has missed the SaaS bus, the company does not feel that it has lost prospective customers to competitors – traditional or SaaS.
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