We Blog CRM http://www.blogcrm.com Keeping an Eye on Customer Relationship Management Tue, 19 May 2009 21:01:47 +0000 http://backend.userland.com/rss092 en Mobile CRM Software – Is it too much? All the continued technological innovations have made it much easier to use CRM Software. With all the continued improvements, CRM Software has become much more readily accessible and has simplified and automated many of the tedious processes which previously had consumed a lot of time. The introduction of mobile CRM ... http://www.blogcrm.com/mobile-crm-software-%e2%80%93-is-it-too-much.php How to Get Your Employees to Use New CRM Software CRM Software continues its expansion as it reaches into industries which previously had little interaction with business software. As people continue to see the opportunities within CRM Software, it continues to draw in a larger customer base. With CRM Software, companies can be run more cost effectively and employee productivity ... http://www.blogcrm.com/how-to-get-your-employees-to-use-new-crm-software.php SMB CRM Software Market Expects Continued Growth Although the current dreadful economy continues to take its toll on many companies, there are glimpses of hope for software companies in the near future. As credit markets continue to thaw and the economy continues to recover, the upcoming period may be a crucial test to determine which companies succeed ... http://www.blogcrm.com/smb-software-market-expects-continued-growth.php Twitter Catching on with CRM Companies. As the social networking craze continues to attract a larger user base, businesses are beginning to catch on. Salesforce.com recently announced a new CRM application tailored for Twitter, an increasingly popular micro-blogging social network site.  Salesforce’s new application should help facilitate customer service by providing another resource for customers with problems ... http://www.blogcrm.com/twitter-catching-on-with-crm-companies.php What to look for in a CRM system? CRM has grown in terms of its capabilities since the early days of the 90s. One important change has been the development of software that allows dialogue with the customer. The technology follows the thinking that customer feedback is a critical input to improve customer service. Some things that need to ... http://www.blogcrm.com/what-to-look-for-in-a-crm-system.php Open Source CRM - An Economical Choice As technology continues to improve at a rapid pace, these new technologies are forcing companies to keep up with competitors. As newer software offerings are introduced into the market, these new offerings threaten to give competitors the edge they may need to succeed in today's worsening economy. It has become ... http://www.blogcrm.com/open-source-crm-an-economical-choice.php CRM Companies Looking to Meet Market Demand For SaaS As the economy continues to struggle and companies continue to look for ways to cut back on their budgets, SaaS Software has become an increasingly popular option for many struggling companies. As companies look to scale back on expenditures, software providers are providing the options that allow companies to do ... http://www.blogcrm.com/crm-companies-looking-to-meet-market-demand-for-saas.php Entellium Debacle Continues The Entellium situation continues to play out as more news comes out regarding the former CRM Software giant. With the declaration of bankruptcy of former CRM Software giant, Entellium Software, it appears as if the Entellium situation is finally behind us. Intuit is also looking into a possible purchase of Entellium's ... http://www.blogcrm.com/entellium-debacle-continues.php Successful CRM Implementation Tips With the growing importance of maintaining customer relationships to promote customer loyalty, CRM software will continue to increase in popularity. The shifts in strategy from procuring new customers to keeping existing customers has made CRM software a growing phenomen within businesses. As businesses recognize the benefits of CRM Software, it ... http://www.blogcrm.com/successful-crm-implementation-tips.php How CRM Software Saves Companies Money In the last post, I talked about how companies were shifting their company strategies to keep in line with the economic times. Investing in business software such as CRM Software to help improve efficiency in certain parts of their business is becoming a much more popular strategy. But, why is ... http://www.blogcrm.com/how-crm-software-saves-companies-money.php