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Infor Global Solutions has announced that VV-Auto Group has chosen the Infor customer relationship management system.

VV-Auto Group recently launched a new company-wide initiative to focus heavily on the development of customer relationship management, and Infor Global Solutions was lucky enough to be the one for the mission.

The Infor CRM Epiphany system will be employed in the importation, retailing and after-sales services of Volkswagen passenger cars and commercial vehicles and Audi passenger cars. A decision regarding implementation of the system for the Seat will be made later.

The system will be built to serve the needs of the entire network and its implementation will be phased to start at the beginning of 2008, with rollout of the system throughout the retail network in 2008 and 2009.