Introducing CILM
Puredata CRM, a provider of services and software solution to B2B organizations, yesterday launched its Customer Intelligence Lifecycle Management or – yes, unfortunately enough, it’s time for another acronym – CILM.
In explaining CILM, Puredata CRM managing director Julian Bradder said that “CILM is the integration of business processes from multiple disciplines that serve to provide effective and legal management of customer databases. Through the provision of project management, data management, contact centre, solution sales and technology we are able to deliver a rigour in the management of these systems.”
Puredata was formed in 2006 after a number of years of managing major corporate accounts for a US software provider.
No comments
Related Posts
- CRM Mobile software from Microsoft
- The new iCRMPhone
- Customer Service As A Profit Center
- Oracle validates
- UK Call Centers Letting Their Customers Down
No comments yet. Be the first.
Leave a reply
Recent Posts
- Pegasystems Purchases Chordiant – Is CRM+BPM The Next Big Thing?
- The Cloud Challenge! RightNow Changes The SaaS CRM Game with New Prices & An Industry Contest
- Another Social CRM Layer: Zoho Gets Facebook Connect
- Sybase to Expand Mobile CRM, And It Could Mean Big Improvements to SAP CRM
- Social CRM May Be in The Early Stages, But It’s Invaluable