MAG deploys Microsoft CRM
Mark Anthony Group, which is based in Vancouver and manufactures and distributes wines and beverages, has selected the CRM solution by Microsoft because it integrates well with MS Office applications that the company employees are comfortable with. The company hopes that by upgrading to Microsoft Dynamics CRM 3.0, it will be able to integrate data that currently resides in various repositories. The manner in which MAG is deploying CRM points toward a trend in which the distinctions between traditional applications are getting blurred. cio-today.com says:
MAG, for example, is integrating CRM over its customer contact chain to track issues such as missing product and delayed orders.
Go to: CRM Moves Beyond Sales Automation
No comments
Enjoyed this post? Subscribe to the RSS feed
Related Posts
- Rand deploys
- @ ship comes into SafeHarbor
- The B-word
- Microsoft Corp. makes 5,000 industry platforms available to customers and partners
- Free Microsoft product
No comments yet. Be the first.
Leave a reply
Recent Posts
- Pegasystems Purchases Chordiant – Is CRM+BPM The Next Big Thing?
- The Cloud Challenge! RightNow Changes The SaaS CRM Game with New Prices & An Industry Contest
- Another Social CRM Layer: Zoho Gets Facebook Connect
- Sybase to Expand Mobile CRM, And It Could Mean Big Improvements to SAP CRM
- Social CRM May Be in The Early Stages, But It’s Invaluable
