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SupportSoft Inc, which provides the RTSM™ software, has announced that Portugal Telecom has chosen its service automation software for offering enhanced broadband customer service. crm2day.com says:

Portugal Telecom will use SupportSoft software to provide ongoing, multi-channel customer support via self- and assisted service solutions.

Go to: Portugal Telecom Selects SupportSoft

This entry was posted on Monday, December 19th, 2005 at 1:41 pm and is filed under News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.